Player Privacy Policy

At Kikibet Casino, we collect and use information to provide and protect your account and our services. This Privacy Policy explains what data we collect, how we use and store it, and the steps we take to protect user privacy. It also explains the choices and privacy rights available to you.

Types of data we collect

Personal data

When you create or use an account, we may collect your name, date of birth, contact details and address. We may also ask for documents or other information needed to confirm your identity, manage your account or respond to a support request. Please keep your account details accurate and let us know if they change.

Technical data

We may collect information about your device, browser, IP address and how you use our website. This can include login records, pages visited, account activity and security events. Technical data helps us keep the site working, identify faults and protect accounts from unauthorised access.

Transactional data

We may keep records of deposits, withdrawals and other account transactions, including their amounts, dates and status. Payment details may also be handled by third-party payment providers. The information available to us depends on the payment method and the provider involved.

How we use information

We use personal information to administer accounts, process transactions, provide support and communicate about important service matters. We may also use it to verify identity, investigate unusual activity, maintain records and meet applicable obligations. Where we use information to understand how the site performs, we aim to use only what is needed for that purpose.

Data protection and storage

We use appropriate technical and organisational measures to protect information against unauthorised access, loss and misuse. Access to personal data is limited to people and service providers who need it for their work. We keep information for as long as necessary for account administration, security and applicable record-keeping requirements, then delete it or make it anonymous where appropriate.

Cookies and tracking technologies

Cookies and similar technologies can help the website remember settings, maintain sessions and understand how visitors use its pages. Some are needed for the site to function; others may support performance measurement. You can manage cookies through your browser settings. Restricting certain cookies may affect how parts of the site work.

Your privacy rights

You may have the right to ask for access to the personal data we hold about you, request a correction or ask us to delete information. You may also be able to object to certain uses of your data or request a copy of it. These rights can depend on the circumstances and applicable law. If you make a request through the support options on our site, we may need to confirm your identity before responding.

Information sharing and third parties

We may share information with service providers that help us operate the site, handle payments, verify accounts or provide support. We may also disclose information where required by law or where necessary to protect users and the service. We expect providers handling information on our behalf to use it only for agreed purposes and to apply suitable safeguards.

Privacy Policy updates

We may update this policy when our practices, services or legal requirements change. The latest version will be available on this page. Please check it from time to time to see how we handle your information.